Shankar Vedantam

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It's no secret that this presidential campaign season has been tense, with disagreement and rancor even louder than usual.

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There's an old saying that if you want to get something done, always ask a busy person. Researchers have scientifically tested that theory. And NPR's social science correspondent Shankar Vedantam joins us now to explain what they found. Hey ya.

Note: The audio for this story was updated on September 20th, 2016. On September 8th, Airbnb released a report on its efforts to combat discrimination and bias on its platform, and announced several changes to its policies surrounding issues of discrimination and diversity.

Quirtina Crittenden was struggling to get a room on Airbnb. She would send a request to a host. Wait. And then get declined.

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