Raymond Tillman spent most of his adolescence and early adulthood behind bars. His last release — after three stints inside — was in 2011. When he got out, he had a lot to catch up on — like, the digital age.
"When I first came home I was illiterate to technology," he explains. "Didn't know how to turn on a computer, let alone what an email was." But he needed a job, and to get one, he'd need to be able to apply online.