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At its lowest point in years, Nike strives to recover from slumping sales

MICHEL MARTIN, HOST:

Nike needs some spring in its step. It's lost shoppers and sales, and now, at its lowest point in years, it's bringing a former executive out of retirement to be the new CEO. Nike has to report today to Wall Street just how bad things are, and NPR's Alina Selyukh is here to report to us. Good morning.

ALINA SELYUKH, BYLINE: Good morning.

MARTIN: OK. So just how bad is it at Nike?

SELYUKH: So to be clear, Nike is still by far the largest sneaker company. It sells more sneakers than a bunch of its competitors combined. But it has really lost its footing in the last two years, and today's earnings report could be the worst one yet. If this was a basketball team, this would be, like, your last timeout, and Nike's team is getting crushed, and the coach needs to do the best pep talk he's ever done, except the coach is who's getting benched, if that's a thing - that's not a thing in sports, but it is at Nike. And his replacement is inheriting a team in crisis. The company lost about a quarter of value earlier this year. It had its worst day on Wall Street ever. Hundreds of people got laid off. Sales are declining. It's a real sports drama.

MARTIN: How did it all go so wrong?

SELYUKH: Well, it's never one thing. But one complaint from fans and insiders has been that Nike lost its innovation mojo. It hasn't had a groundbreaking new shoe in a long while, like a new silhouette or new running tech. I talked to Cristina Fernandez. She's an analyst at Telsey Group, and she said Nike used to be the master of hype around limited drops.

CRISTINA FERNANDEZ: But then when you start bringing the same stuff out again, just like, oh, today is this color, but tomorrow this color, you kind of lose the hype, which I think is what happened.

SELYUKH: Nike has a superpower in its archives. It can bring back old shoes with huge success, which it's done with the Dunks, Air Force 1s, Air Jordan 1s. But it had all these retro hits back in the top charts, and then the hit machine kind of ran out of steam, and all these shoes just piled up.

MARTIN: So the board is responding, as the boards often do, by shaking up the C-suite. Who's out, and then who's in?

SELYUKH: So the CEO has been the face of this crisis. Bloomberg had this biting headline calling him the man who made Nike uncool. His name is John Donahoe. He took over in 2020. He was not a Nike guy or even a sneaker guy. His expertise was cloud computing and eBay and just, like, being a CEO. And he really focused on online sales. He pulled Nike shoes out of stores like Macy's or Foot Locker so that people would buy more directly from Nike's website or app. And this did work really well during the pandemic. But then shoppers went back to stores. They did not follow Nike out the door. They saw other brands on those shelves, like Hokas and Brooks and Ons, and even Adidas got a boost from this. You combine that with the lack of an innovative new sneaker, and you have analysts saying Nike was more focused on where it was selling instead of what it was selling.

MARTIN: So new CEO, a former executive brought back out of retirement - can he fix this?

SELYUKH: So he actually got passed over for this very job four years ago. He starts in two weeks. His name is Elliott Hill. He is a Nike veteran. He started there in the '80s as an intern. Nike separately has already started patching up its relationship with stores, putting more sneakers back on physical shelves. And now the biggest test is the next new shoe. Will it get the company back on its feet?

MARTIN: That is NPR's Alina Selyukh. Alina, you really nailed those puns, so...

SELYUKH: I...

MARTIN: ...Good for that.

SELYUKH: I worked on that (laughter).

MARTIN: Thank you so much.

(SOUNDBITE OF MF DOOM'S "COFFIN NAILS") Transcript provided by NPR, Copyright NPR.

NPR transcripts are created on a rush deadline by an NPR contractor. This text may not be in its final form and may be updated or revised in the future. Accuracy and availability may vary. The authoritative record of NPR’s programming is the audio record.

Alina Selyukh is a business correspondent at NPR, where she follows the path of the retail and tech industries, tracking how America's biggest companies are influencing the way we spend our time, money, and energy.
Michel Martin is the weekend host of All Things Considered, where she draws on her deep reporting and interviewing experience to dig in to the week's news. Outside the studio, she has also hosted "Michel Martin: Going There," an ambitious live event series in collaboration with Member Stations.