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Students Bump Into Duval HomeRoom Tech Issue On 1st Day Of Class


The first day of public school in Duval County is off to a bumpy start for some students who are taking classes online.

Duval County Public Schools said Thursday morning it was having issues bringing up Microsoft Teams for some online classes. Microsoft Teams is used for Duval HomeRoom, which is the district’s virtual online teaching system.

“Many classes and schools are up and running and the rest are coming online.  We apologize for the delay and ask for your patience as we launch this across the district,” the district wrote to students and families.

The district is asking affected students to frequently check to see if the service is restored. When checking, students should be sure they are fully logged out before attempting another login.

The district assured students there would be no consequence in terms of attendance or academic penalty as a result of the delay.

According to Superintendent Diana Greene, 36.2% of the more than 110,000 students enrolled in DCPS are choosing to begin the year using the fully virtual option. 

Bill Bortzfield can be reached at or on Twitter at @BortzInJax.