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TIAA Bank Outsourcing Cuts 59 Jacksonville Staff Positions

Jacksonville Daily Record
TIAA Bank has announced 59 layoffs at its 301 W. Bay Street location in Downtown Jacksonville.

TIAA has informed the state it is laying off 59 employees in Jacksonville.

The layoffs are the result of the bank’s outsourcing its mortgage service operation to a third-party vendor.

But TIAA Bank said the vendor has offered employment to the majority of affected employees.

“The first separation is expected to take place within a fourteen-day period beginning on March 1, 2021,” wrote TIAA Bank Human Resources Executive Vice President Amy Wagner in the letter to Florida’s Reemployment and Emergency Assistance Coordination Team (REACT).

Wagner said the outsourcing was announced internally in October.

List Of TIAA Bank Jobs Being Eliminated

Credit TIAA Bank / Via State of Florida
Via State of Florida

 Bill Bortzfield can be reached at or on Twitter at @BortzInJax.

Bill joined WJCT News in September of 2017 from The Florida Times-Union, where he served in a variety of multimedia journalism positions.