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Relief Available To Jacksonville Residents Unable To Pay Mortgage Due To COVID-19

In this April 1, 2020 photo, a "For Sale" sign stands in front of a home that is in the process of being sold.
Elaine Thompson
Associated Press
In this April 1, 2020 photo, a "For Sale" sign stands in front of a home that is in the process of being sold.

The city of Jacksonville is making more than $4 million in federal funds available to Duval County residents who haven’t been able to pay their mortgage due to a loss of income related to COVID-19.

The Mortgage Relief Program will provide up to six months of payments or $7,5000, whichever is less.

Residents applying for aid must be the owner and occupant of the property. Payments will be made directly to the mortgage company.

Federal guidelines require recipients to fall below 80% of the area’s median income, which is outlined below:

Household size     Total Income

One person                $42,000     

Two people                $48,000      

Three people             $54,000      

Four people               $60,000      

Five people                $64,800      

Six people                  $69,600      

Seven people             $74,400         

Eight people              $79,200

Applicants will be required to provide proof of mortgage delinquency and a W-9 form from their lender.

Related: Jacksonville Will Distribute nearly $29M In Rent, Utility Assistance

The Mortgage Relief Program will start accepting applications at 8 a.m. on Wednesday, March 31. The federal funds will be distributed by Jacksonville’s Housing and Community Development Division.

The city is encouraging those who are interested to create a MyJax account before applying. The same website and account will be used during the application process.

To create a MyJax account, go to

Grants will be awarded on a first come, first served basis.

For more information, call 904-630-2489.

Brendan Rivers can be reached at, 904-358-6396 or on Twitter at @BrendanRivers.

Special Projects Producer Brendan Rivers joined WJCT News in August of 2018 after several years as a reporter and then News Director at Southern Stone Communications, which owns and operates several radio stations in the Daytona Beach area.