Fecal Coliform

Peter Haden / WJCT

Catherine Dillingham's septic tank is pooped out.

"It's old... I just had [it] pumped about two months ago. It was full."

But a full septic tank is not what qualified Dillingham’s home for a new sewer hookup - courtesy of the City of Jacksonville and JEA. It was a more natural and free-flowing feature.