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Technical Hiccups Mar First Day Of Online Learning For St. Johns County School District

Schoology error message.
Heather Schatz
Schoology error message.

Monday was the first day of online learning in St. Johns County, but things didn't go entirely to plan.

In response to the coronavirus pandemic, schools across the country have been transitioning to online learning. After an extra week of spring break, St. Johns County students were scheduled to virtually return to school Monday, but there were issues with the district's learning management system, which is called Schoology.

Brennan Asplen, Deputy Superintendent for Academic and Student Services, told WJCT News that the vendor behind the website, PowerSchool, is working to fix the issues as soon as possible.

"With so many people trying to use the system at the same time, it slowed everything down. Some students were getting kicked off and then they would get back on and then kicked off and back on." he said. "I don't know if it was a bandwidth issue or a server issue on their side, but they really worked on that today and they'll continue to work on that so we can work through those problems this week."

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Asplen said the goal is to get all the students online and engaged by the end of the week.

In the meantine, he's asking for patience from students and parents as the district works through the issues.

Brendan Rivers can be reached at, 904-358-6396 or on Twitter at @BrendanRivers.

Special Projects Producer Brendan Rivers joined WJCT News in August of 2018 after several years as a reporter and then News Director at Southern Stone Communications, which owns and operates several radio stations in the Daytona Beach area.