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JTA Offers Free 1-Day Passes For Trips To COVID-19 Vaccination Sites

JTA First Coast Flyer bus
John Burr
WJCT contributor
JTA First Coast Flyer bus

The Jacksonville Transportation Authority is offering free 1-day passes to anyone who wants a ride to a COVID-19 vaccination site in Jacksonville.

“Through this program and our Wellness on Wheels partnership, the JTA is doing our part to ensure transportation is not a barrier to accessing this critical vaccine in Jacksonville,” said Nathaniel P. Ford Sr., CEO of the Jacksonville Transportation Authority (JTA).

More than 2,000 vaccines have been administered through the Wellness on Wheels Program as of April 7th, according to JTA.

Related: JTA To Offer COVID-19 Vaccines On Repurposed Buses

The free 1-day passes, which are valued at $4.25, are available through the Token Transit website, the MyJTA mobile app or in person at the Jacksonville Regional Transportation Center (JRTC) at LaVilla Ticket Center, located at 100 LaVilla Center Drive.

“$4.25 may not seem like a lot of money to you and me, but I guarantee for that Mom, that single parent, the person who's maybe struggling with income during these difficult times, it represents the removal of a barrier to get that vaccine, and maybe they otherwise would not have that ability to do so,” said David Cawton, JTA’s Communications Director.

To redeem a pass using Token Transit:

  • Go to and enter your cell phone number.

  • Enter the promo code VAC21.

  • The pass will then be sent to you through an SMS Text (standard messaging rates apply).

  • You can then scan your digital pass on the validator and board.

To redeem a pass through the MyJTA app:

  • Follow the instructions for buying a 1-day transit/bus pass.

  • Tap the “Have a coupon code?” button and enter the promo code VAC21.

  • Tap the “Discount Me” button to apply the discount.

  • Tap the “Pay Now” button to get your pass.

  • Access your pass in your digital wallet, scan it and board.

To redeem the pass in person:

  • Go to the JTA Ticket Center at the JRTC.

  • Present your cell phone and phone number.

  • If you want a digital pass, the JTA ticketing staff will send you one via SMS text (standard messaging rates apply).

  • Present your digital pass, scan it and board.

If you don’t have a mobile device or cell phone, or if you need help redeeming your pass, call JTA Customer Service at 904-630-3100 or go to the customer service window at the JRTC.
Brendan Rivers can be reached at, 904-358-6396 or on Twitter at @BrendanRivers.

Special Projects Producer Brendan Rivers joined WJCT News in August of 2018 after several years as a reporter and then News Director at Southern Stone Communications, which owns and operates several radio stations in the Daytona Beach area.