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Steve writes, “When I’m on the internet, I constantly see things pop up on the screen that say ‘Check for malware now’ or ‘You’re missing drivers, click…
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Norma writes, "How do you stop receiving an automated text message? When I got my new phone I started receiving messages from a store telling me about…
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Joan writes, “I’m running Windows 7 on my laptop, and for the past five months I’ve had a request pending to get the upgrade to Windows 10. Am I supposed…
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Today we have not one but two related questions from different listeners.Lenny writes, “Last week I received a call from a guy who said he was from…
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First Coast ConnectThurman writes, "I have a hard drive that was removed from my old computer before I got rid of it. It has some pictures on it that I don't have stored…
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Andrew writes, "It seems like every week there's another scary news story about a big bank or a major company getting hacked. Is there any way to safely…
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Isabel writes, "I have an iPhone and an iPad. Is it possible to message or text someone who does not have an Apple product? And, if that’s too easy for…
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Jimmy writes, "I might be going crazy. I just bought a brand new flat-screen HDTV. Here’s the problem - when I watch TV shows and movies on it, everything…
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Felicia writes, "I read a news article that said hackers could infect my computer through Flash. How do I know if I have Flash? And how can I get rid of…
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Donna writes, "I share a data plan with my family. I'm the biggest user of data, but I'm also the least tech savvy. I do very little downloading! I mostly…