Courtney Griffin was addicted to heroin and ready to get help. She packed up her things, and her mom drove her to a residential treatment facility about an hour from their home in New Hampshire. There was a bed waiting for her.
But unfortunately, that's not where her story ends. Ninety minutes after they arrived, Pamela Griffin said, her daughter was back in the waiting room, shaking her head. Their health insurance company declined to cover the treatment.