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Ask Deemable Tech: Does My Smartphone Have A Virus?


Charles asks, "My smartphone (a Casio G'zOne) displayed a warning yesterday saying that it had a virus. I didn't do anything as I've been told the warning is the actual virus. How can I tell if the phone has virus protection installed? If not, can I download it for the phone?"

Charles, let us set your mind at ease. It is very unlikely that your smartphone has a virus. What you saw was most likely a scam - a banner ad trying to trick you into buying something or clicking on something that you shouldn't. Uninstall whatever app you saw that in, and you should be fine.

Smartphones work differently than PCs. A program on a PC basically has the run of the computer and can do anything it wants. But an app on a smartphone gets put in a little sandbox, and it is very limited in what it can do. This makes it harder for a classic virus to be effective on a phone.

That isn't to say that a smartphone could never get a virus, but we have yet to see any big ones on Android or iOS that users need to worry about. If that ever happens, we will be the first ones to let you know.

If you still don't feel safe, you can download anti-virus apps that will check for bad stuff on your phone, but recent studies have found that a lot of the free ones are basically useless. They catch very few pieces of malware, and can slow down your phone considerably. There are also paid apps from big anti-virus companies like Symantec, BitDefender and Trend Micro, but these too take up a lot of memory and will affect your phone's performance.

What you really need to watch out for aren't viruses, they're malicious apps. Apps available in the the Apple App Store or the Google Play Store have been screened by those companies, and are trustworthy 99.99% of the time. But if you download and install an app from an unofficial source (this is known as "side-loading"), you run the risk of getting something dangerous. Most people who side-load apps are trying to install free versions of games you normally have to pay for, which is basically like catnip for hackers. Our advice is to never side-load an app unless you're confident of what it is and know the people who made it.

So, Charles, don't worry too much about that warning you saw. If you play it safe when you're surfing the web, and make sure you're only downloading apps from official places, you should be fine.

For more great tech ad?vice, subscribe to Deemable Tech's newsletter at You can also follow them on Twitter @Deemable.

Sean Birch joined the WJCT team in late 2011 and was with the company until 2016.
Ray Hollister can be reached at, 904-358-6341 or on Twitter at @rayhollister.
Tom Braun is a writer living in Jacksonville, Florida. In addition to writing about tech and co-hosting WJCT’s Deemable Tech, he writes content for websites and blogs, ghostwrites ebooks, writes short fiction and has written a woefully unpublished dystopian young adult novel that is no doubt his ticket to fame and fortune. Before realizing his true calling as a writer, Tom worked for over a decade as a software developer. He enjoys board games and traveling and once spent a year living in The Netherlands.